FAQs

Frequently Asked Questions

a. How to order?

  1. Click/Select the item you want to buy.
  2. Click add to cart or buy now. Use add to cart if you want to add other items to your order and use "Buy now"
  3. Provide your delivery details(email address for ebooks)
  4. Complete payment process
  5. Wait for email confirmation.

 

b. What payment methods are available? 

  • Online Banking, Over-the-Counter Banking and other Over-the-Counter payment options (Bayad Center, Palawan Express, etc.) thru Dragonpay

 

c. How can I change the details of my order?

  • To request for change in order details (e.g. add item, change address, etc.), kindly email us at shipping@trulyrichclub.com.

 

d. How will I know that my order is confirmed?

  • You will receive an automated text and/or email confirmation containing the order number and the link to view the details of the order

 

e. How can I contact you ?

  • You may contact us through our official Facebook page at https://www.facebook.com/Fulltank9010 or you may send an email at shipping@trulyrichclub.com.